Delivery and Returns
We hope you love shopping with our store. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.about 7-15 working days.
If for any reason you do not receive your package, we will cover the cost of the reshipment.
You are responsible for providing the correct shipping details
We label all our packages as low value “Gifts” to avoid incurring import taxes
All our products are shipped directly from our Hong Kong warehouse
We will provide a tracking number by email and SMS
It takes up to five days for your tracking information to appear on the shipping company’s website
In some countries, packages may be delayed while they clear customs
Estimating Delivery Times
Free shipping: order over 200$ is free shipping, if not, will plus 16$ shipping cost.
Returns and Replacements
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
30-DAY MONEY-BACK GUARANTEE
The returns procedure
If you wish to return a product, please contact our customer support via email.
You will receive the instructions based on your needs.
Inform us regarding the request for refund or exchange within 30 days from the delivery.
All products must be retuned using a courier service.
No restocking fee.
Refunds are made no matter of the payment type (Western Union, Credit Card, BTC and eChecks).
Customer satisfaction is indispensable to us. If you’re not happy with your purchase, feel free to Contact Us.